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16 Oct 2025

|InRetaileCommerce

UK’s largest Korean beauty retailer launches loyalty programme with LoyaltyLion as customer queues top 1,000 per store opening

 UK’s largest Korean beauty retailer launches loyalty programme with LoyaltyLion as customer queues top 1,000 per store opening

By The Editor

LoyaltyLion, the data-driven loyalty platform, has partnered with PURESEOUL, the UK’s largest specialist Korean beauty retailer, to launch the Cloud Club.

LoyaltyLion, the data-driven loyalty platform, has partnered with PURESEOUL, the UK’s largest specialist Korean beauty retailer, to launch the Cloud Club.

Known for 60-second ticket sell-outs, queues around the block, and a fanbase of hundreds of thousands, PURESEOUL has built a devoted community through its playful social presence and immersive in-store experiences. Evolving from their viral Instagram broadcast channel, the Cloud Club gives the brand’s community a true home, transforming digital hype into meaningful, lasting connection.

Launched on September 7th, the Cloud Club brings that community to life as a full loyalty experience, rewarding engagement both online and in-store. Members collect “beauty miles” for every pound spent, redeemable for cashback, product rewards, early access to launches, and invitations to exclusive events.

“The Cloud Club is the UK’s first dedicated K-beauty rewards scheme,” said Leslie Tang, CEO and Co-founder of PURESEOUL. “It’s helping us understand our customers on a deeper level so we can continue creating even more tailored rewards, surprise treats, and brand-collab events that feel handpicked for each member – so everyone’s beauty journey feels truly their own.”

In just one month, PURESEOUL’s enrolment rate has already exceeded 70%, a rate most loyalty programmes take 18 months to achieve, underscoring the brand’s unmatched engagement and industry-leading position.

Charlie Casey, CEO of LoyaltyLion, added: “PURESEOUL shows what modern loyalty looks like. They’ve used data and creativity to build genuine connection – not just repeat purchase. We’re proud to be their partner as they scale this incredible community.”

PURESEOUL has quickly become one of the UK’s most exciting beauty brands with 5 more stores opening in Q4 to a total of 14 by the end of 2025, the Cloud Club signals PURESEOUL’s next phase – creating immersive, community-led beauty experiences that keep customers coming back, wherever they shop.

The partnership highlights LoyaltyLion’s ability to deliver loyalty solutions that support fast-growing retailers with ambitious expansion plans, while giving them the data they need to tailor experiences and build long-term engagement.

To learn more about LoyaltyLion, please visit https://loyaltylion.com

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