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22 Jun 2026

|InTechnology

Digital travel credentials: hype, hope and some hard questions

Digital travel credentials: hype, hope and some hard questions
Brendan Lynch

By Brendan Lynch

Smurfit Westrock
Smurfit Westrock

A passport that lives on your phone is no longer way off into the future. In fact, it is rapidly becoming policy, infrastructure, and increasingly almost reality.

A passport that lives on your phone is no longer way off into the future. In fact, it is rapidly becoming policy, infrastructure, and increasingly almost reality. Digital Travel Credentials (DTCs), secure digital versions of passports aligned to ICAO standards, are gaining momentum globally, particularly across Europe through the EU Digital Identity Wallet and the wider ‘Digital Travel 2030’ agenda.

The Benefits

For governments, airports, and airlines, the appeal is obvious. A successful DTC ecosystem could dramatically reduce friction across the passenger journey, shorten queues, strengthen identity assurance, and enable border agencies to process travellers earlier and more efficiently. Supporters also argue that digital identity models could offer individuals greater control over their personal data through selective disclosure mechanisms, allowing travellers to share only the information required for a specific interaction.

The Vision

Europe is already moving decisively in this direction. Large-scale pilot schemes, including transatlantic trials, have demonstrated ‘tap-and-go’ border experiences, while systems such as EES and ETIAS are laying the foundations for biometric border management and pre-travel screening. The long-term vision is increasingly centred around more automated, document-light travel, with physical passports retained as a fallback rather than the primary credential.Yet beneath the promise of seamless mobility sits a far more complex conversation about governance, interoperability, resilience, and public trust.

The Issues

One of the key issues is that the technology may be advancing faster than the frameworks designed to govern it. Many current models still rely on sharing extensive passport data, raising legitimate GDPR and data minimisation concerns. Interoperability also remains a major hurdle as global travel depends on common standards, but not all countries, or even all EU member states, are progressing at the same pace.

There are operational questions too. Airports, airlines, and border agencies will require significant infrastructure upgrades, while biometric systems continue to face scrutiny around bias, false positives, and exclusion risks. Then comes the issue every digital system eventually confronts: resilience. What happens when systems fail, connectivity drops, or a traveller is incorrectly rejected?

Trust is keyUltimately, the success of DTCs may depend less on the sophistication of the technology and more on public confidence in how identity data is stored, shared, protected, and governed.

Conclusion

At SWSC we are a leading provider of passports in several regions and are aware that the whole world is in the midst of digital transformation as international communities become more connected and this broader than just travel. Many of the products we supply are still paper based, but the increasing use of mobile digital wallets and online verification is slowly taking the place of physical documents, and we are at the heart of that evolution. Currently the world is straddling both the physical and the digital with different regions at different stages and we need solutions for both.

For now, digital credentials are far more likely to augment physical passports than replace them entirely and despite the growing momentum, fully passport-free travel remains some distance away. This is because it is not simply a technology upgrade. It represents a fundamental redesign of how identity, mobility, and border control intersect in a digital-first world. The opportunity is enormous - but so is the responsibility to get it right.

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